HOW DO I TALK TO AN INSTAGRAM CUSTOMER SERVICE EXECUTIVE ?
Making contact with instagram customer service is very convenient. The hard part is receiving a response from their end. Hence we have discussed all the possible solutions for you to reach out to instagram.
INSTAGRAM CONTACT NUMBER AND EMAIL
Instagram’s customer support number is 650-543-4800 and their email is email@example.com, but it is important to note that getting a response using these methods is highly unlikely.
WHAT ARE MY OPTIONS ?
If you are a normal instagram user, you have a very limited number of options to contact instagram. For instagram, you and your attention are the product which means a general problem is not something high on the priority list.
If you happen to be an influencer or content creator, with at least 10k followers, there are ways that you can escalate your issues using certain methods which are mentioned below.
WHY IS IT SO DIFFICULT TO CONTACT INSTAGRAM ?
Instagram is a very large scale company and has at least 700 million users worldwide. If we take a small chunk of customers and provide the support to them, it still counts upto 7 million support requests a year which is quite staggering. It is not a very easy issue to resolve. The large number of technical and non-autonomous issues cannot be fixed very easily and require the focused attention of a guide.
HOW TO CONTACT INSTAGRAM SUPPORT AS A NORMAL USER?
Even if you happen to be a normal instagram user, you can submit your request. The thing is that you might not be able to receive a response. Follow the instructions given below to submit a request :
- Open Instagram.com.
- Scroll down to the bottom of Instagram.com and click Support.
- In the left-hand menu, click Privacy and Safety Center.
- Select Report Something.
- Select the type of issue you’re experiencing.
- Look for a link that says report it.
- Each issue has a unique form to fill out.
HOW TO CONTACT INSTAGRAM SUPPORT IF YOU ARE AN INFLUENCER ?
Influencers on instagram are likely to be targeted for attacks. It might be an attack to take over your monetization or to steal your name.
As we have mentioned earlier that instagram does not have an official escalation path specifically for influencers. Your escalation attempts through the standard channels are going to get lumped alongside the thousands of users with no profile picture and 0 followers submitting requests.
This implies your best bet is through the murky unofficial channels. These consist of finding an individual with a contact at Instagram, most commonly a friend or a person who has had to engage with Instagram on behalf of their business, such as an employee at a large advertising partner.
The lack of official support has created a gray market of employees providing unofficial Instagram support services for thousands of dollars depending on the task or the issues at hand. Depending on how much revenue the account generates, how important it is to your brand, and the amount of work put into building your audience, it can definitely still make sense to spend a lot to retrieve your account.