How To Connect To Venmo Support Team ?

Venmo is an American mobile payment service which was initially aimed at helping friends and family who wished to split their bill. Founded in the year 2009 by college roommates Andrew Kortina and Iqram Magdon-Ismail of University of Pennsylvania,gained huge popularity very easily and thus in 2012 the company was acquired by Braintree for $26.2 million which was later acquired by PayPal for $800 million in 2014. .Venmo, which was earlier used for non-business purposes only, commenced business payment with the help of the obvious giant paypal platform from 2016. Now venmo can not only assist its user to make merchant payments but also allows users to buy, hold and sell cryptocurrencies. Venmo has nearly 60 million users and is only available in the USA.

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Why To Contact The Venmo Support Team?

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As mentioned above Venmo has become a giant in the payment sector and thus new users are pouring in which obviously might have a number of questions.The pace with which Venmo is extending its usability, new operations , new features might just be confusing even for the existing customers. Below are some of the reasons to contact Venmo support team-

  • How to create an account?
  • Can I have two accounts?
  • How to make a payment?
  • How to cancel a payment?
  • Why is my payment pending?
  • How to request a mastercard?

How to Contact The Venmo Support Team?

If you wish to contact the support team at Venmo kindly follow along, here are some of the ways -

1) Call- You can simply make a phone call and reachout to the support team at Venmo. Phone call conversation can assist the user to freely explain the issue/query they have. You can reach out to Venmo support team by dialing -” (855) 812-4430” from monday to friday between 6am- 12am CT , Saturday and Sunday between 8am-10pm CT. For support related to debit card or credit card kindly dial the number provided at the back side of the card anytime throughout the day all seven days working.

2) Email- There are different email addresses to contact Venmo depending upon your problem, these are-

  • Basic account problem- if you require solution or information about basic functionality of your Venmo account you can simply open this link - https://help.venmo.com/hc/en-us/requests/new?ticket_form_id=624807 - this contains a form, fill out your relevant details and query, an attachment would really help the support team to analyze your problem and press “submit” . You will receive a reply to the email addresses provided in the form shortly .
  • Debit card - For issues related to debit card you can contact the dedicated email address -debitcardsupport@venmo.com or by filling the form in the first option and stating the subject as “debit card question”
  • Business Profile support- You can email your problems regarding your business profile at the dedicated mail address-businesssupport@venmo.com or by filling out the form in the first option and setting the subject as “business profile”

3) Live chat- Venmo provides the facility of live chat on it’s mobile application 24 hours between Monday and Friday and then same service is limited to 9am to 11pm EST on Saturday and Sunday.

4) Social media platforms- You can get in touch with the support team at different social media accounts of Venmo, these are ;

  • Instagram: @Cash app
  • Twitter: @Cash app

5) Help center- You can get your queries resolved by going on the help center page which has a huge library of questions to which solutions are provided by the experts at the support team at Venmo. Link to the support center of Venmo is - https://help.venmo.com/hc/en-us

The above mentioned modes can assist you to contact customer support at Venmo, feel free to use whichever option suits you.